The Sea and Air Cargo warehouses are in a different location.
The Korean address on your STS profile is defaulted to the sea cargo K-warehouse only. To receive the air cargo address, please message us on Facebook (m.me/stslogistics) or email us at support@stslogistics.co for further assistance.
Sea Cargo
All packages that have been delivered to KR warehouse will be consolidated for the batch ship out. Ship out is once a week mostly, other weeks could have 2 batch ship out depending on the load.
- Ship out is every week (usually Wednesdays) by batch
- How will I know my batch shipment?
(Normally 2 weeks for regular season. Peak season will take 3 weeks.)
You may also learn more on this at FROM KR WAREHOUSE TO KR PORT.
Air Cargo
STS air cargo flies out any day, except Sundays & holidays. Packages cannot be consolidated. If there is an available schedule for the flight, it will take off right away.
- ETA 3-5 days to PH warehouse
Know My Flight Schedule
There is no system to track your air package yet, as cargo will be loaded based on the availability of plane storage space. You may however estimate it manually by giving it an ETA of 3-5 days, from the delivered date to the K-warehouse.
However, declaring your Air Package on STS website is still required, as all packages need to be declared for the processing, tracing, and releasing to the owner.
